Tourism Experience

Planning & Development of Qualification Framework for Tour Guides

Client: GIZ

This project aim was to develop a Qualification Framework, International Quality Standards and Assessment Tools for Rwandan Tour Guides. The consultant team developed a detailed qualification framework and licensing system based on benchmarking to international standards. The team provided a set of quality standards with clear competences to be assessed at each certification level.


Project Scope

  • Review of existing tourism plans and other relevant documents
  • Comparison of guide certification programs
  • Design a unique certification program for Rwandan Tour guides with clear competences to be assessed at each level (Bronze, Silver and Golden).
  • Design the assessment tools
  • Develop the tourism repository for Rwanda
  • Draft the qualification framework and licensing system based on benchmarking to relevant international standards
Tourism
Strategy and Planning
Destinations

Project Location

Rwanda

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