Luxury Resort Spa, Italy

Scope of Work: Market Research & Feasibility

 

Project Overview: A luxury resort on an island in the Venetian Lagoon with 1,750 square meters of space, spread across three different buildings allocated for a spa development.

 

Horwath HTL Solution: Proposed a luxury spa facility that works within the historic building structures that were already onsite and supports the overall positioning strategy of the hotel. We recommended creating and operating multiple profit centers within the spa, including traditional massages, facial and body treatments, advanced facial treatments, and heat and thermal experiences to drive local business, encourage repeat visitation and extend the average length of stay at the hotel.

 

Project Status: The spa has been operational since 2015 and has been awarded ‘Best Luxury Resort Spa 2017’ and ‘Best Luxury Resort Spa 2016’ in Italy by the World Luxury Spa Awards, ‘Europe’s Best Resort Spa 2016’ and ‘Italy’s Best Resort Spa 2016’ by the World Spa Awards, ‘Best New European Spa 2015’ by the Senses Awards, and ‘Best Wow Factor’ by the Wellness Travel Awards 2015.