Silvia Martínez
Office Manager, Barcelona, Spain
Silvia Martínez is an office management and administration expert with a proven track record of enhancing operational efficiency and providing exceptional support to executive teams within the consulting industry.
Bio
Silvia Martínez is an accomplished office management and administration professional, recognised for her ability to optimise operational efficiency and provide exceptional support to executive teams within the consulting industry. With a strong foundation in business administration and management, Silvia plays a pivotal role in ensuring the seamless operation of Horwath HTL’s Barcelona office.
Her responsibilities span a wide range of functions, including coordinating office operations, managing administrative processes, ensuring compliance with internal policies and industry regulations, and overseeing human resources activities. Silvia’s expertise in vendor and contract management allows her to optimise partnerships and maintain cost-effective operations, while her proficiency in employee onboarding and relations contributes to a cohesive and productive workplace.
Silvia has been instrumental in driving the firm’s growth in Spain by streamlining processes and facilitating strategic development initiatives. She brings strong organisational and multitasking skills to her role, combined with an in-depth understanding of office technology and software, ensuring the office operates at the highest standard of efficiency and professionalism. Her excellent communication and interpersonal skills further enhance collaboration within the team and foster a positive work environment.
Silvia holds a Bachelor's Degree in Business Administration and Management, which underpins her expertise in managing complex operational challenges. Her dedication to excellence and ability to support both day-to-day operations and long-term strategies make her an integral part of the Horwath HTL Spain team.
Experience
Bold steps forward
We help clients achieve extraordinary outcomes
Ultra-Luxury Boutique Hotel Feasibility Study
Al-Ula, Saudi Arabia
Rental Study for Hotel Terrassa Park
Terrassa, Spain
Taqah Mixed-Use Development Feasibility Study
Salalah, Oman
Independent Business Review for COFIDES Recapitalisation Fund
Nationwide, Spain
Dhofar Beach Resort Feasibility Study
Dhofar Beach Resort, Oman
Strategic Destination Marketing Plan for Gijón
Gijón, Spain
Grand Hyatt Barcelona Market Valuation
Barcelona, Spain
Hotel Samil Operational and Technical Project Monitoring
Vigo, Spain
Expert insights
Cutting edge analysis.
Loyalty as a Value Multiplier in Hospitality
Currently, over half of hotel stays result from loyal customers, contributing significantly to occupancy, profitability, and income stability (Source: Marriott, Hilton, Hyatt, Wyndham and Choice public filing). Strengthening loyalty programs is a strategic priority in Europe; in Spain, some chains boast over 15 million registered users, generating more than 50% of direct channel sales. (Source: Hosteltur)

Hotel Financing Challenges in 2025
The modernization of Spain’s hotel sector has progressed at different speeds in recent years. While large hotel groups and high-category assets have successfully attracted investment for their repositioning, medium and small hotels— which constitute a fundamental part of the sector and are mostly owned by individual proprietors—face a structural deficit in CAPEX investment. This lack of resources limits their ability to modernize, affecting their competitiveness and jeopardizing their viability against large investors and hotel chains.

Talent Management in Independent Hotels: A Key to Competitiveness
The professionalization of Human Resources processes in independent and family-owned hotels is essential for improving competitiveness. Staff turnover, the lack of qualified talent, and the need to enhance organizational culture are challenges that can be addressed through effective training strategies, career development plans, and an attractive employer brand. Investing in talent management not only reduces costs and improves team satisfaction but also has a direct impact on service quality and guest experience.
Spain Hotels and Chains Report 2024
The Spain Hotel & Chains Report 2024 provides a comprehensive overview of the latest trends, developments, and key statistics shaping the Spanish hotel market. As one of the leading tourism destinations globally, Spain continues to experience robust growth in its hospitality sector, driven by strong investment, evolving consumer preferences, and the expansion of both domestic and international hotel brands.

Spain Hotels & Chains Report 2023
The Spain Hotels & Chains Report 2023 provides a comprehensive analysis of the Spanish hotel industry, highlighting the sector’s recovery post-pandemic and the ongoing expansion of hotel chains across the country. The report delves into key trends, market dynamics, and investment activities shaping Spain’s hospitality landscape.

Portugal Hotel & Chains Report 2022
As we move past the pandemic, hotels have been experiencing a sharp upturn in performance, almost reaching 2019 levels. The march and rise of the brands and branded hotels seem inevitable however. The question remains; however, how many brands is too many and how good are we as an industry at explaining to the clients what each stands for? Portugal’s potential as a global tourist destination is now clear to all, and proof of this is found in an improvement in tourism statistics, which in turn translates into greater interest from international investors. International branded hotel supply is increasingly significant, far outstripping the national offer and showing a need for greater diversification by local chains.
