
Hospitality Experience
Portfolio Asset Management
Our client acquired a portfolio of six hotels and engaged us as their asset manager. They intended to establish their own management company to manage their assets in-house.
Project Scope
Our team was engaged by a client who had recently acquired a portfolio of six hotels and sought to establish an in-house management company to oversee their assets. The project involved providing comprehensive asset management services to optimise the portfolio’s performance while guiding the client through the transition to self-management.
The first phase of the engagement focused on a detailed review of the portfolio’s performance, including operational, financial, and market analyses for each property. This allowed us to identify opportunities for revenue growth, cost optimisation, and operational improvements. We also conducted a benchmarking exercise against competitive properties to highlight strengths and address areas for improvement.
Simultaneously, we worked with the client to develop the framework for their in-house management company. This included creating an organisational structure, defining key roles and responsibilities, and advising on the recruitment of experienced professionals to lead the company. We also assisted in establishing standard operating procedures, brand standards, and reporting systems to ensure consistency and excellence across the portfolio.
To facilitate the transition from third-party management to in-house operations, we developed a phased implementation plan. This included risk assessments, stakeholder communication strategies, and change management protocols to ensure a smooth handover. Throughout the process, we provided training and support to the client’s team, empowering them to manage the assets effectively.
Our ongoing asset management services included regular performance reviews, budget oversight, and strategic advice to maximise the portfolio’s value. By aligning operational goals with the client’s vision, we helped create a foundation for sustainable growth and long-term success.
The establishment of the in-house management company has provided the client with greater control over their portfolio and enhanced financial performance. This project exemplifies our expertise in both strategic asset management and guiding ownership transitions to in-house operations.
Project Location
Atlanta, Denver & Westin, USA