Growth, Sales & Marketing

Bigger. Better. Smarter. Faster.

Do more with what you have.

00+

Offices Globally

000+

Years in Operation

000+

Experts in Hospitality, Tourism and Leisure

Experience

Bold steps forward

We help ambitious clients achieve extraordinary outcomes.

Services

Let us help you succeed

Whatever your focus, we have the expertise.

Hospitality
Tourism
Leisure
Assets
Companies
Destinations

Marketing

Big Idea Brief/Strategy, Branding Brief/Strategy, Digital Marketing Audit, Market Insights and Analytics, Operational Marketing Plan, Strategic Marketing Plan


Sales

Optimisation of Sales & Cost Structures, Organisation and Capabilities, Performance & Future Reservation Outlook, Pricing Strategy, Revenue and Channel Management


Marketing

Big Idea Brief/Strategy, Branding Brief/Strategy, Digital Marketing Audit, Market Insights and Analytics, Operational Marketing Plan, Strategic Marketing Plan


Sales

Organisation and Capabilities, Pricing Strategy, Revenue and Channel Management


Marketing

Big Idea Brief/Strategy, Branding Brief/Strategy, Digital Marketing Audit, Market Insights and Analytics, Operational Marketing Plan, Strategic Marketing Plan


Sales

Optimisation of Sales & Cost Structures, Organisation and Capabilities, Performance & Future Reservation Outlook, Pricing Strategy, Revenue and Channel Management


Marketing

Big Idea Brief/Strategy, Branding Brief/Strategy, Digital Marketing Audit, Market Insights and Analytics, Operational Marketing Plan, Strategic Marketing Plan


Sales

Optimisation of Sales & Cost Structures, Organisation and Capabilities, Performance & Future Reservation Outlook, Pricing Strategy, Revenue and Channel Management


Marketing

Big Idea Brief/Strategy, Branding Brief/Strategy, Digital Marketing Audit, Market Insights and Analytics, Operational Marketing Plan, Strategic Marketing Plan


Sales

Optimisation of Sales & Cost Structures, Organisation and Capabilities, Performance & Future Reservation Outlook, Pricing Strategy, Revenue and Channel Management


Marketing

Big Idea Brief/Strategy, Branding Brief/Strategy, Digital Marketing Audit, Market Insights and Analytics, Operational Marketing Plan, Strategic Marketing Plan


Sales

Organisation and Capabilities, Pricing Strategy, Revenue and Channel Management

Capabilities

Creative solutions

Clarity in a complicated world.

Strategy and Planning

It can be hard to know what the right move is. We understand the path ahead, let us help you succeed.

Growth, Sales and Marketing

Do more with what you have. Get your focus and resources to the right place.

Operational Support

What gets measured gets done, so start measuring. We show you the standards, then help you smash through them.

Transaction Advisory

When there is a deal to be done, you may only have one chance. Let's get it right.

Sustainability

Sustainability and financial performance are two sides of the same coin. Future proof your assets.

Research

Expert insights

Cutting-edge analysis.

Viewpoint

Fixing the Three-Meal Outlet

Classic All Day Dining restaurants struggle to compete with high-quality independent venues, in most cities. ADD outlets tend to be oversized, to accommodate breakfast demand, and lack compelling concepts. This results in underutilization and low average spend, compared to specialty and independent restaurants. The current approach is commercially unappealing and wastes an opportunity for the hotel to engage with the local community and develop its reputation. Horwath HTL and EDG Design have worked together to analyse ADD performance numbers across key markets in APAC, to understand and address this dynamic and drive more strategic F&B decision-making for these restaurants.

Robert Hecker
Robert Hecker
Managing Director, Singapore
Report

Future-proofing UK Hotels

As the UK navigates the post-COVID-19 era and the implications of Brexit, the hotel industry faces significant changes to maintain relevance and profitability.

Malcolm Kerr
Malcolm Kerr
Managing Director, United Kingdom
Report

Providing High-Touch through High-Tech

The COVID-19 pandemic has severely impacted the global hotel industry, drastically reducing occupancy levels and highlighting the need for resilience and adaptability.

Peter Gaudet
Peter Gaudet
Partner, Canada
Report

The emergence and growth of serviced apartments in Brazil

The Brazilian hotel and real estate market is experiencing significant changes driven by the emergence of new startups and the evolving lifestyle preferences of new generations. This has led to the development of innovative short- and long-term rental platforms and specific real estate products. The growth of serviced apartments is a notable trend, offering a different proposition for both investors and residents, supported significantly by startups known as proptechs.

Osvaldo Chudnobsky
Osvaldo Chudnobsky
Managing Partner, Brazil