Our Offices
Central Support
Horwath HTL is a network of 50+ offices in over 40 countries.
We are part of the Crowe Global network, a top 10 accounting and financial services network. We are the number one choice for companies and financial institutions looking to invest and develop in the Hospitality, Tourism and Leisure industries.
Regional Contact
James Chappell
Experience
Global Projects
Strategic Portfolio Review
United Kingdom
Strategic Growth & Development Framework
Succession Planning for Family Office
Ireland
Acquisition Due Diligence for FBD Hotels & Resorts
Malahide, Ireland
London Vendor Due Diligence
London, United Kingdom
Acquisition Due Diligence for DTGO
Northern Ireland, United Kingdom
Hospitality Concept Development
United Kingdom
Market Entry Strategy for Lifestyle Brand
London, United Kingdom
Insights
Viewpoints with bite
Quo vadis tourism? Tourism policy as a compass for consulting in tourism
Tourism policy issues rarely dominate the headlines—at least at first glance. Although tourism is generally associated with summer, sun, and sea, it is much more than that. As a cross-sector industry, it encompasses more than just the hotel and accommodation market, travel agencies, and the restaurant industry. Infrastructure, leisure and cultural activities, nature and nature conservation, public administration, and much more are also part of this diverse economic sector. This heterogeneity alone highlights the challenge for the industry itself, but also for those representing its interests in politics. At the same time, the political framework (laws, regulations, and subsidies) serves as a compass for tourism activities, and tourism policy therefore plays a central role for us as consultants.

Chain scale hopscotch: benefits and challenges of moving up and down
Any hotel chain knows of the existence of the chain scale, a ranking system based on hotels’ average daily rate and the number and quality of amenities and services they offer. The chain scale offers six classes—luxury, upper upscale, upscale, upper midscale, midscale and economy— and chains can move from one to another as they make changes to hotels, such as adding (or subtracting) an amenity or altering their room rates. Are there any advantages to moving up or down on the chain scales? Absolutely, say industry experts. First, let’s look at why the chain scale is important.

Sustainability top trends shaping 2025
Sustainability is no longer a niche choice, it’s a strategic imperative woven into the fabric of business, policy, and consumer expectations. Investors are demanding transparency, regulators are setting stricter disclosure requirements, and customers are increasingly choosing brands that align with their values. The conversation has shifted from “why” sustainability matters to “how” it is embedded across operations, governance, and long-term strategy. At the same time, technological innovation, regulatory convergence, and growing climate risks are accelerating the urgency for action.

New Zealand Hotel Performance Focus August 2025
Positive news for hotel owners and operators: In August, RevPAR showed a welcome increase, along with the first year-on-year monthly rise in occupancy for 2025.

Realigning hotel markets: the untapped fiscal opportunity for US cities
Cities across America are searching for ways to expand their tax base without overburdening residents. Raising property taxes is politically toxic. Sales taxes rise and fall with the business cycle. Grants and one-off windfalls disappear as quickly as they arrive. Yet one of the most dependable revenue engines sits in plain view: hotels.

Outdoor Lodging in Asia Pacific
The rise in global demand for outdoor lodging products has emerged as a key trend in travel, captivating the imagination of travellers seeking unique, immersive experiences in nature without compromising on comfort and, in many cases, luxury. So, what is outdoor lodging and why does it matter now to hospitality industry stakeholders in Asia Pacific?
