Jason Raimondi
Managing Director, Orlando
Jason Raimondi has a notable 25-year career in the hospitality industry, characterised by committed leadership roles and exemplary expertise in hotel operations and learning and development.
Bio
Jason has gained extensive experience in a variety of environments, including large resorts, luxury hotels, high-profile theme parks and fine dining establishments. His expertise spans a number of areas, which include guest services, front office management, resort operations, rooms division, food and beverage, learning and development, and human resources.
Jason began his career in hospitality in 1995 at the Walt Disney World Resort through the Disney College Program. This experience fostered a passion for the industry that led him to pursue significant roles at renowned companies such as Loews Hotels, Hilton Hotels & Resorts, InterContinental Hotels Group, and a Luxury Service Organization. In these esteemed roles, he spearheaded comprehensive training operations, led various hotel departments, and travelled globally as an auditor, service professional, trainer, and consultant.
In 2019, he established JOR Hospitality Solutions, a luxury hospitality consulting firm with a focus on leadership development, hospitality consulting, and executive training. Through this venture, he provided invaluable support, consultative insights, and solution-based principles to hotel and resort partners worldwide. Additionally, Jason has played a key role in numerous hotel openings and has initiated global training programmes that have educated thousands on leadership, onboarding, and train-the-trainer methodologies. He is renowned for his engaging content creation and dynamic delivery, and has made a significant impact in the field of learning and development.
Jason holds a Master's Degree in Management and Leadership from Webster University.
Experience
Bold steps forward
We help clients achieve extraordinary outcomes
Private Clubs Service Analysis
Florida, USA
Adding Hospitality to Building Security
New York City, USA
Executive Training in Luxury Service
Global
Butler Program Enhancement
Dubai, UAE
Hospitality Training Content Development
Cape Town, South Africa
Task Force Leadership Assignments
Multiple states, USA
Expert insights
Professional sport stadiums and arenas are being vastly over-taxed
Overvaluation of professional sports stadiums is a significant issue, especially for those hosting major teams like the NFL, NBA, and MLB. This misvaluation often leads to inflated tax assessments, placing an unnecessary financial burden on stadium owners. The root cause of this problem is a misunderstanding of the asset’s true market value, with many appraisals relying on flawed methods that overlook the unique income-generating potential of these specialized properties.
Minimize losses by elevating service
In the dynamic realm of hospitality, guest compensation is a familiar, and often accepted aspect of hotel operations. While some degree of compensation is inevitable, the extent to which it impacts annual revenue deserves more critical examination. Rather than resigning to the notion that compensation is an uncontrollable cost, we must consider whether suboptimal service delivery is unnecessarily inflating these figures. A strategic shift in service standards can significantly reduce compensation-related losses, thereby bolstering profitability.
Washington DC
This is just one of the 110 markets that we cover in our MarketCompass Lodging Reports, the most comprehensive overview in the industry. The MarketCompass Lodging Report Washington-Arlington-Alexandria is a critical region in the U.S. economy, driven largely by federal government activities. The region benefits from having one of the most educated workforces in the country, with high-income levels that support a stable consumer market. Federal employment provides job security and substantial wages, which in turn bolster demand for hospitality services from both government employees and contractors. However, the region’s dependence on government jobs limits growth potential in the private sector, especially in tourism-related industries.
ROI of investing in guest service delivery
Hoteliers absolutely must place more emphasis in the annual budget on training and empowering the people delivering our service. The tangible aspects of any lodging asset are easy to value – the real estate, physical structures, grounds, FF&E, and amenities—and make estimating return on these investments a fairly straight forward process. However, many owners and operators neglect to consider the incredible impact exceptional guest service can have on bottom-line profitability.