Rachel-Felicia Glenn
Associate Director, London, United Kingdom
Rachel-Felicia Glenn is an Associate Director at Horwath HTL UK, delivering strategic advisory services to owners, investors, and public bodies across the hotel, tourism, and leisure sectors. Rachel leads projects focused on supporting complex decision-making at key inflection points, through operational performance reviews, transaction advisory, and asset strategy development.
Rachel’s approach is to provide detailed analysis grounded in commercial context and strategic objectives, to support pragmatic advice and clarity in decision making. She supports clients in shaping operational and capital strategies with long-term goals, navigating operating constraints, unlocking value, and preparing assets for shifts in business model or ownership.
Rachel regularly advises on hotel and tourism projects in regional markets with a focus on bridging viability gaps. This work often forms part of broader regeneration, infrastructure, or destination masterplans, helping government and private stakeholders align investment in ways that benefit hospitality businesses and the surrounding tourism economy.
Now based in London, Rachel was previously part of the Horwath HTL Ireland office in Dublin and Belfast. She has in-depth knowledge of both the Irish and UK markets and supports projects on both sides of the Irish Sea. With the UK and Ireland closely aligned in terms of investment activity—and both being key targets for investors, operators, and brands—Rachel’s expertise ensures that clients benefit from comprehensive insight and access to opportunities across these interconnected markets.
Rachel's Experience
Bold steps forward
We help clients achieve extraordinary outcomes.
Acquisition Due Diligence for DTGO
Northern Ireland, United Kingdom
Selection of Operator for Caparo Hotels
Torbay, Devon, United Kingdom
Acquisition Advisory for SW3 & Firethorn Trust
Dublin, Ireland
London Vendor Due Diligence
London, United Kingdom
Review of Prosper Cap Portfolio for DTGO
United Kingdom
Acquisition Due Diligence for FBD Hotels & Resorts
Malahide, Ireland
Succession Planning for Family Office
Ireland
Expert insights
Cutting edge analysis.
Lenders pick the winners in the UK hotel market
The UK hotel debt market is open, liquid, and aggressively priced — but only for the right borrower, in the right place, with the right story. Lenders are responding to a capital market that looks less like an orderly system and more like a beauty contest — with a curious line-up of sponsor–asset propositions hoping to win their attention: the opportunistic fund backing a value-play with capital ready to deploy; the large portfolio trades that still turn heads despite complexity; the prime city and gateway hotels fronted by long-term owner-operators with strong covenants; and, on the periphery, a few strategic buyers stitching together single-asset bolt-ons. In this landscape, winners are not defined by whether an asset is “performing” in the conventional sense, but by whether it fits the much narrower credit models’ lenders are now running. The right profile can draw multiple competitive term sheets; the wrong one — even with similar EBITDA — can find it tough to get past lending committees.
Ireland Annual Hotel Industry Survey 2024
Crowe Ireland is delighted to publish the 28th edition of the Ireland Annual Hotel Industry Survey. This year’s survey captures a full year trading for hotels unlike any of the three prior years which were impacted by the Covid-19 pandemic. The results continue to illustrate the remarkable recovery in the marketplace post-pandemic and while the impact of high cost inflation and the war in Ukraine have moderated, these are more than made up for by increased costs of doing business, especially payroll. The survey also collates hotelier sentiment on key matters which impacted their businesses during the year and their outlook on the strength of the recovery on revenues, costs and profit levels.
Ireland Annual Hotel Industry Survey 2023
Crowe is delighted to publish the 27th edition of the Ireland Annual Hotel Industry Survey. This year’s survey, in contrast to our previous surveys, sets out to capture the financial recovery from the COVID-19 pandemic during the year 2022 as compared to the financial year 2019. The results illustrate the changed marketplace that exists post the pandemic and the impact of high cost inflation and the fallout from the war in Ukraine. The survey also collates hotelier sentiment on key matters which impacted their businesses during the year and their outlook on the strength of the recovery on revenues, costs and profit levels.