Crystal Li

主任, Beijing, 中国

李女士是北京办事处的顾问。


生物

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文章
观点

Chain scale hopscotch: benefits and challenges of moving up and down

Any hotel chain knows of the existence of the chain scale, a ranking system based on hotels’ average daily rate and the number and quality of amenities and services they offer. The chain scale offers six classes—luxury, upper upscale, upscale, upper midscale, midscale and economy— and chains can move from one to another as they make changes to hotels, such as adding (or subtracting) an amenity or altering their room rates. Are there any advantages to moving up or down on the chain scales? Absolutely, say industry experts. First, let’s look at why the chain scale is important.

Bryan Younge
Bryan Younge
管理合伙人, USA
观点

Sustainability top trends shaping 2025

Sustainability is no longer a niche choice, it’s a strategic imperative woven into the fabric of business, policy, and consumer expectations. Investors are demanding transparency, regulators are setting stricter disclosure requirements, and customers are increasingly choosing brands that align with their values. The conversation has shifted from “why” sustainability matters to “how” it is embedded across operations, governance, and long-term strategy. At the same time, technological innovation, regulatory convergence, and growing climate risks are accelerating the urgency for action.

Julia Chudnobsky
Julia Chudnobsky
Sustainability Lead, Argentina
报告

New Zealand Hotel Performance Focus August 2025

Positive news for hotel owners and operators: In August, RevPAR showed a welcome increase, along with the first year-on-year monthly rise in occupancy for 2025.

Wim Ruepert
Wim Ruepert
主任, New Zealand
观点

Realigning hotel markets: the untapped fiscal opportunity for US cities

Cities across America are searching for ways to expand their tax base without overburdening residents. Raising property taxes is politically toxic. Sales taxes rise and fall with the business cycle. Grants and one-off windfalls disappear as quickly as they arrive. Yet one of the most dependable revenue engines sits in plain view: hotels.

Bryan Younge
Bryan Younge
管理合伙人, USA
观点

Outdoor Lodging in Asia Pacific

The rise in global demand for outdoor lodging products has emerged as a key trend in travel, captivating the imagination of travellers seeking unique, immersive experiences in nature without compromising on comfort and, in many cases, luxury. So, what is outdoor lodging and why does it matter now to hospitality industry stakeholders in Asia Pacific?

Shyn Yee Ho
Shyn Yee Ho
Director, Singapore
观点

How the hospitality sector is confronting plastic

The hospitality industry is no stranger to environmental scrutiny, but in 2025, the spotlight has turned sharply onto plastics. With consumer expectations and government regulations mounting, hotels are accelerating action, not just for sustainability, but for competitiveness.

Julia Chudnobsky
Julia Chudnobsky
Sustainability Lead, Argentina