Jessica Santos is an Analyst at Horwath HTL, bringing a strong foundation of expertise in strategic planning, brand analysis, feasibility studies, and operational reporting. Her analytical approach and attention to detail make her a key contributor to delivering data-driven insights and actionable recommendations for clients in the hospitality sector.

With seven years of experience in the hospitality industry, Jessica has developed a comprehensive understanding of the complexities and nuances of the field. Before joining Horwath HTL, she served as VIP Sales and Operations Manager for a luxury tour operator, where she honed her skills in high-level client service, operational efficiency, and bespoke travel planning.

Jessica’s academic background further reinforces her professional capabilities. She holds a Master’s degree from the prestigious École Hôtelière de Lausanne, where she specialised in hotel development and asset management. This advanced training equipped her with a deep knowledge of the financial and operational aspects of hospitality real estate, positioning her as a valuable resource for stakeholders seeking to optimise their assets and strategies.

At Horwath HTL, Jessica applies her diverse experience and education to support clients in achieving their goals. Her ability to combine strategic vision with practical solutions ensures the delivery of high-quality advisory services tailored to meet the specific needs of each project.

Jessica is passionate about driving excellence in the hospitality industry and is committed to contributing to the success of the clients and projects she supports.