Project Scope

The engagement was structured in two primary phases. First, Horwath HTL collaborated with the client’s asset manager to clarify objectives, develop a comprehensive project plan, and establish robust evaluation criteria for the selection of a new hotel operator. This included the preparation of an Information Memorandum (IM) and the design of a transparent Request for Proposals (RFP) process, targeting a shortlist of leading international operators.

During the second phase, Horwath HTL managed the RFP process end-to-end-distributing confidential information, coordinating responses, facilitating site visits and presentations, and undertaking a rigorous evaluation of proposals. The team supported the client through benchmarking proposals with the latest industry trends and practice, independent advice, clarification, negotiation, and the finalisation of a Heads of Agreement outlining principal commercial terms.

Outcomes & Benefits to the Client

A key component of the engagement involved assisting the client with the identification and negotiation of a Property Improvement Plan (PIP) that met brand standards, while aligning with the client’s commercial objectives. This ensured that any required upgrades were both brand-compliant and cost-effective, safeguarding the client’s investment and operational goals.

Through this structured and independent process, the client benefited from enhanced negotiating leverage, confidence of the board of directors that a optimal management partner, and a balanced PIP had been secured. The outcome was improved asset value, operational performance, and risk mitigation in operator selection and contract negotiation.

Contact for Project

Wim Ruepert

Project Location

Fiji