Crystal Li

主任, Beijing, 中国

李女士是北京办事处的顾问。


生物

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观点

A unified vision for tourism readiness ahead of the World Cup

In 2026, the world will turn its eyes toward North America. For a month, the FIFA World Cup will become more than a global sporting competition – it will be a defining measure of how cities, nations, and industries craft human experience at scale.

Bryan Younge
Bryan Younge
管理合伙人, USA
文章
观点

Tactful ways to manage scope creep with demanding finance clients

In the world of finance projects – where accuracy, compliance and tight budgets are nonnegotiable – scope creep can easily turn a well-defined engagement into a resource drain. When scope creep happens, project requirements begin to expand beyond the original agreement, often through a series of small, incremental changes that were not formally approved.

Bryan Younge
Bryan Younge
管理合伙人, USA
观点

Cuando el termómetro se rompe: el calor extremo que está marcando el verano en América Latina

Hay un tipo de calor que no se discute. No es “qué lindo día”, ni “se siente pesado”. Es el calor que te obliga a cambiar planes, a buscar sombra como si fuera un lujo. Ese calor volvió a aparecer con fuerza en América Latina entre el cierre de diciembre de 2025 y los primeros días de enero de 2026, con registros que, en varios lugares, quedaron cerca de marcas récord para la época. Y lo más importante: en las ciudades, se vive peor.

Julia Chudnobsky
Julia Chudnobsky
可持续发展负责人, Argentina
观点

The campus as destination

How universities can use hospitality discipline to strengthen enrollment, revenue, and long-term resilience A university campus is one of the most complex real estate products in most markets. It is a learning environment, an employer, a cultural institution, a civic landmark, a landlord, a transportation network, a public realm, and in many towns, the closest thing to a year-round destination resort. Yet most universities still manage the campus experience as a set of separate functions rather than as a single, intentional “arrival-to-departure” journey.

Bryan Younge
Bryan Younge
管理合伙人, USA
观点

The signals beneath the headlines

The final work week of the year has a distinct rhythm. Calendars thin out, inboxes slow just enough to create breathing room, and the urgency that defined much of the year gives way to reflection. It is one of the few moments when the lodging industry can step back from daily execution, absorb what has actually unfolded, and consider what the approach of a new year may hold.

Bryan Younge
Bryan Younge
管理合伙人, USA
观点

Sustainability Insight

As Europe approaches the Christmas and New Year holidays, tourism flows are once again concentrating heavily in major cities and festive destinations. Winter pressure is urban, intense, and highly concentrated in time and space. Europe remains the world’s largest tourism region, with 625 million international tourists between January and September 2025, a 4 % increase over 2024, indicating continued strong rebound and growth. Put simply: the holidays won’t just be “busy.” They’ll be pressure-tests for city centres, infrastructure, housing, and resident tolerance.

Julia Chudnobsky
Julia Chudnobsky
可持续发展负责人, Argentina