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The Industrialisation of Hospitality

When entering a hotel in Germany in the year 2000, guests would often still meet the owner personally at the reception desk. Today, check-in is frequently completed digitally via smartphone – efficient, standardised and in some cases without any direct personal interaction.

Christian Buer
Christian Buer
Managing Partner, Germany
Viewpoint

AI in Hospitality: where it is working in Asia and where it is just marketing 

Every hotel owner in Asia Pacific has, by now, sat through a pitch that promised artificial intelligence would transform their property or their asset portfolio. The pitch is often well-produced, the demo is often impressive, and the price tag is almost always substantial. What is rarely clear, however, is what problem the technology solves for this asset – at this stage, under this ownership — and what it will take to realize that promise.

Shyn Yee Ho
Shyn Yee Ho
Director, Singapore
Viewpoint

How Sydney events reshape pricing, performance and demand

Damien Little
Damien Little
Director, Australia
Viewpoint

Too soon? Potential ramifications of regime change on Venezuela’s lodging industry

For decades, Venezuela has existed in a state of suspended potential – an economy with extraordinary natural resources, a strategic geographic position, and globally recognizable tourism assets, yet constrained by political instability, underinvestment, and deteriorating infrastructure.

Dr. Clay B. Dickinson
Dr. Clay B. Dickinson
Managing Director, USA
Viewpoint
Report

Ireland Hospitality, Tourism & Leisure Market Update

Welcome to the latest edition of Crowe/Horwath HTL Ireland’s Market Update, where we review Ireland’s hotel sector performance and consider emerging trends shaping the tourism and hospitality sector.

Weldon Mather
Weldon Mather
Director, Ireland
Viewpoint

The death of ‘vibes-based’ sustainability: why the insurance market is the new ESG sheriff

The Insurance market doesn’t care what governments think about climate – they are following the numbers and insurance premiums are going up because of that. Insurance providers are now acting as the hospitality industry’s ultimate regulators, pricing in $224 billion in annual climate losses that political manifestos choose to ignore. James Chappell and Alex Smith of FuturePlus dig in to what this dynamic means for hospitality asset values.

Alex Smith
Alex Smith
Partner