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Why your sustainability lead should report to your CFO

For years, the hospitality industry has kept sustainability in a silo – a “nice-to-have” function often relegated to marketing or corporate social responsibility. However, a new financial reality is forcing a radical restructuring. With insurance premiums in the hospitality sector jumping by 19.5% year-on-year, sustainability has moved from an aspirational branding exercise to a core, fiduciary risk-mitigation function that belongs alongside financial reporting.

James Chappell
James Chappell
Global Business Director, Corporate
Viewpoint

Your hotel’s data: who actually controls and owns it? 

Most hotel owners assume the data sitting in the systems on their property — guest profiles, booking histories, operational records, financial transactions — belongs to them. After all, it is their asset, their guests, their hotel performance. The assumption is intuitive, but in most of Asia Pacific, this assumption is wrong.

Shyn Yee Ho
Shyn Yee Ho
Director, Singapore
Viewpoint

Beyond the final whistle: How mega sporting events transform cities 

As Europe’s most prestigious club football event approaches Budapest, attention is increasingly turning not only to the spectacle on the pitch, but also to the broader impact such mega sporting events generate for host cities. Today, football games such as the UEFA Champions League Final extend far beyond sport itself — serving as powerful catalysts for tourism growth, international visibility, infrastructure activation, and long-term economic development.

László Bene
László Bene
Director, Hungary
Viewpoint

The Industrialisation of Hospitality

When entering a hotel in Germany in the year 2000, guests would often still meet the owner personally at the reception desk. Today, check-in is frequently completed digitally via smartphone – efficient, standardised and in some cases without any direct personal interaction.

Christian Buer
Christian Buer
Managing Partner, Germany
Viewpoint

AI in Hospitality: where it is working in Asia and where it is just marketing 

Every hotel owner in Asia Pacific has, by now, sat through a pitch that promised artificial intelligence would transform their property or their asset portfolio. The pitch is often well-produced, the demo is often impressive, and the price tag is almost always substantial. What is rarely clear, however, is what problem the technology solves for this asset – at this stage, under this ownership — and what it will take to realize that promise.

Shyn Yee Ho
Shyn Yee Ho
Director, Singapore
Viewpoint

How Sydney events reshape pricing, performance and demand

Damien Little
Damien Little
Director, Australia