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Too soon? Potential ramifications of regime change on Venezuela’s lodging industry
For decades, Venezuela has existed in a state of suspended potential – an economy with extraordinary natural resources, a strategic geographic position, and globally recognizable tourism assets, yet constrained by political instability, underinvestment, and deteriorating infrastructure.
Orbiting nothing…
There was a time when the universe felt simple. Not small, not fully understood, but conceptually clean. Things orbited other things. The moon orbited the Earth. The Earth orbited the sun. The sun, we eventually learned, orbited the center of the galaxy. It was a hierarchy of mass and motion, a choreography governed by gravity, predictable enough that we could model it, teach it to children, and trust it.
Ireland Hospitality, Tourism & Leisure Market Update
Welcome to the latest edition of Crowe/Horwath HTL Ireland’s Market Update, where we review Ireland’s hotel sector performance and consider emerging trends shaping the tourism and hospitality sector.
The death of ‘vibes-based’ sustainability: why the insurance market is the new ESG sheriff
The Insurance market doesn’t care what governments think about climate – they are following the numbers and insurance premiums are going up because of that. Insurance providers are now acting as the hospitality industry’s ultimate regulators, pricing in $224 billion in annual climate losses that political manifestos choose to ignore. James Chappell and Alex Smith of FuturePlus dig in to what this dynamic means for hospitality assets values.
Leisure Leads, Business Lags
International visitor data showed that New Zealand’s recovery in 2025 was led by holidaymakers, with business travel still well behind. Download the report below to read our full analysis.
Bali Hotel & Branded Residences 2026
Bali’s hotel and real estate market demonstrated remarkable resilience in 2025, transitioning from a post-pandemic recovery phase into a period of sustained, mature performance. This annual report produced by Horwath HTL in partnership with the Bali Hotels Association and C9 Hotelworks – delivers a comprehensive analysis of tourism arrivals, hotel performance by rate tier and location, new supply trends, and the evolving branded residences landscape.
Mexican hotels vs. OTAs: time to reclaim distribution
Mexico’s hotel industry is experiencing one of the strongest recoveries in the global hospitality market. Tourism contributed 8.6% of national GDP in 2023, supporting over 4.9 million jobs, and the country welcomed 27 million international visitors in 2024, including 22.3 million arriving by air.
Australia Key Markets Hotel Market Outlook – Q4 2025
The data as published in the report is based on the economic forecast by Deloitte Access Economics for the December 2025 quarter, historical hotel performance from STR as of December 2025, as well as historical tourism data available as of September 2025, including forecasted domestic and international visitation from Tourism Research Australia (TRA) as at December 2025, which has been adjusted by Horwath HTL.
New Zealand Hotel Performance Focus February 2026
February was a standout month for the New Zealand hotel market, supported by strong international arrivals, a full events calendar, and favourable timing around public holidays.
Portugal Hotel & Chains Report 2026
Portugal’s hospitality market continues to mature with confidence, as internationalisation accelerates and the country cements its reputation as a premium European destination. International operators are reshaping the branded landscape at pace, while institutional investment remains robust and the pipeline of new developments signals sustained long-term commitment to the market.
The loyalty paradox: when AI books the room, who owns the guest relationship?
A traveler planning a three-night stay opens a chat window and types a request that sounds less like a search query and more like a conversation with a trusted concierge: a quiet room, a decent gym, a walkable neighborhood, flexible cancellation, a late arrival. The assistant asks a question or two, then offers a shortlist with crisp tradeoffs and a tone of calm authority. The traveler picks one. The assistant replies: ready when you are. Book?
Prishtina’s hotel moment, opportunity with conditions
Kosovo’s tourism has expanded strongly in the post pandemic period, supported by macroeconomic improvements, diaspora engagement, and rising international visitation, yet Prishtina remains, above all, a gateway and business hub. That framing is useful because it sets expectations correctly. The capital is not primarily competing as a long-stay leisure destination. It functions as a connector and a centre of gravity for business, institutions, and international organisations, translating into demand that can be steady, but often short in duration and sensitive to convenience and value.
Costa Rica shifts from tourism icon to diversified investment powerhouse
Costa Rica has built one of the most recognizable tourism identities in the Americas, grounded in sustainability, biodiversity, and nature-based experiences. For decades, this positioning favored low-density, experiential hospitality formats, often at the boutique or eco-luxury end of the spectrum.
New Zealand Hotel Performance Focus December 2025-January 2026
The New Zealand hotel sector delivered a strong summer performance over December 2025 and January 2026, with both demand and pricing improving across most major markets.
Impact of employee turnover on profitability in the Austrian hospitality industry
Whether hiking in the alpine regions, skiing in winter, or exploring cities, Austria offers a diverse range of experiences that reflect its geographical and cultural richness. It highlights a unique balance between rich history and architectural diversity, and natural beauty and scenic landscapes. With 32,2 million registered tourist arrivals in 2024, Austria ranked among the most popular travel destinations worldwide. The country’s high figures in tourist arrivals have notably contributed to the economy, with the hospitality and tourism industry accounting for around 4.7% of the country’s GDP in 2024.
India Hotel Market Review 2025
Horwath HTL’s India Hotel Market Review 2025 provides a year-end analysis of India’s hotel market performance, combining CoStar performance data with Horwath HTL’s supply research and market insights. The report reviews national trends and key city performance, highlights the opportunities and challenges shaping hotel owners, investors, developers and operators, and outlines how India’s hotel sector continues to grow despite global and domestic disruptions.
Turning Spas, Gyms and Retreats into profit centers
Historically, spas and gyms were considered an “amenity” or a nice-to-have perk intended to elevate the brand perception or to fulfil the “star rating” requirement. Today, the growing global emphasis in the post-COVID era on healthy lifestyles, work-life balance, mental wellbeing, and mindful living is driving increased spending on wellness services and retreat experiences.
A tribute to Hotel General Managers
Across the hospitality industry, the role of the Hotel General Manager (GM) has continued to expand in both scope and complexity over the years. Nowhere is this more visible than during regional or global GM conferences organised by international hotel groups, where General Managers gather to align on corporate direction and priorities.
