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How Sydney events reshape pricing, performance and demand
Too soon? Potential ramifications of regime change on Venezuela’s lodging industry
For decades, Venezuela has existed in a state of suspended potential – an economy with extraordinary natural resources, a strategic geographic position, and globally recognizable tourism assets, yet constrained by political instability, underinvestment, and deteriorating infrastructure.
Ireland Hospitality, Tourism & Leisure Market Update
Welcome to the latest edition of Crowe/Horwath HTL Ireland’s Market Update, where we review Ireland’s hotel sector performance and consider emerging trends shaping the tourism and hospitality sector.
The death of ‘vibes-based’ sustainability: why the insurance market is the new ESG sheriff
The Insurance market doesn’t care what governments think about climate – they are following the numbers and insurance premiums are going up because of that. Insurance providers are now acting as the hospitality industry’s ultimate regulators, pricing in $224 billion in annual climate losses that political manifestos choose to ignore. James Chappell and Alex Smith of FuturePlus dig in to what this dynamic means for hospitality asset values.
Mexican hotels vs. OTAs: time to reclaim distribution
Mexico’s hotel industry is experiencing one of the strongest recoveries in the global hospitality market. Tourism contributed 8.6% of national GDP in 2023, supporting over 4.9 million jobs, and the country welcomed 27 million international visitors in 2024, including 22.3 million arriving by air.
The loyalty paradox: when AI books the room, who owns the guest relationship?
A traveler planning a three-night stay opens a chat window and types a request that sounds less like a search query and more like a conversation with a trusted concierge: a quiet room, a decent gym, a walkable neighborhood, flexible cancellation, a late arrival. The assistant asks a question or two, then offers a shortlist with crisp tradeoffs and a tone of calm authority. The traveler picks one. The assistant replies: ready when you are. Book?
