Hospitality Experience
Planning & Development for Tourism Business Clusters Training
The objective of this assignment is to build the skills capacity within the tourism businesses. Specifically, the consultancy conducted an analysis of the training needs within the selected 5 tourism business sub-sectors; identify training/ skills gaps that can be addressed through short term training, mentoring and/or coaching to ensure that the selected clusters have the right skills set to enhance their effectiveness in the creation of jobs; build a pool of tourism training consultants and develop and deliver capacity building program for 5 tourism sub-sectors based on the recommendations of the training needs assessment.
Project Scope
- Conduct training needs assessment and recommend interventions that will address the business development sector issues;
- Identify needs of the clusters, including methods based on the recommendations of the training needs assessment;
- Develop a comprehensive trainer’s manual to be used to build the capacity of trainers;
- Hold stakeholder workshop (s) to validate the reports (training needs assessment and capacity building program);
- Develop training materials and tools to be used by trainers and businesses, respectively;
- Develop training content and training plan for 5 sub-sectors (accommodation, tour operation, event organizers. Tour guides and Crafters).
- Conduct training of private sector from the selected 5 Tourism Clusters;
Program Client: African Development Bank