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Tactful ways to manage scope creep with demanding finance clients
January 2026
In the world of finance projects – where accuracy, compliance and tight budgets are nonnegotiable – scope creep can easily turn a well-defined engagement into a resource drain.
When scope creep happens, project requirements begin to expand beyond the original agreement, often through a series of small, incremental changes that were not formally approved.
To help colleagues balance a good rapport and reduce their stress levels, the experts of Forbes Finance Council offer advice on how to handle scope creep thoughtfully when working with difficult customers on a finance project.
Take The Client’s New Level Of Self-Clarity Into Account
When a project’s scope expands, it can mean the client has reached a new level of clarity. Instead of pushing back, the team should harness that thinking—organizing the added questions, resetting priorities and folding the new ideas into work that strengthens the final output.
Read the full article on Forbes here.
