{"id":21396,"date":"2020-07-16T09:15:00","date_gmt":"2020-07-16T09:15:00","guid":{"rendered":"https:\/\/horwathhtl.com\/?post_type=publication&#038;p=21396"},"modified":"2025-01-01T20:26:46","modified_gmt":"2025-01-01T20:26:46","slug":"la-haute-technologie-au-service-de-la-haute-technologie","status":"publish","type":"publication","link":"https:\/\/horwathhtl.com\/fr\/publication\/la-haute-technologie-au-service-de-la-haute-technologie\/","title":{"rendered":"La haute technologie au service de la haute technologie"},"content":{"rendered":"<div  class=\"hhtl-hero hhtl-hero-white hhtl-hero-reverse-gradient\">\n    <div style=\"--hhtl-margin-bottom: 6;\" class=\"grid grid-cols-1 lg:grid-cols-2 lg:auto-rows-fr hhtl-margin\">\n    <div class=\"hhtl-hero-triangle-position\">\n      <div class=\"hhtl-hero-triangle-wrapper opacity-0\">\n        <div class=\"hhtl-hero-triangle-container hhtl-hero-triangle-image\">\n                          <img decoding=\"async\" src=\"https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/09\/Covid_Webinar-scaled.jpg\" class=\"hhtl-hero-image-hidden\" \/>\n                <div style=\" background-image: url(https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/09\/Covid_Webinar-scaled.jpg);\" class=\"hhtl-hero-image\"><\/div>\n                      <\/div>\n      <\/div>\n    <\/div>\n    <div class=\"hhtl-hero-content-container\">\n      <div class=\"hhtl-hero-content\">\n                      <h3 class=\"hhtl-hero-strapline hhtl-animate-global-top\">Rapport<\/h3>\n                    <h1 style=\"\" class=\"hhtl-hero-heading hhtl-animate-global-top hhtl-animate-global-delay-1\">La haute technologie au service de la haute technologie<\/h1>\n                      <div class=\"hhtl-hero-description\">\n                <p class=\"b1 hhtl-animate-global-top hhtl-animate-global-delay-2\">La pand\u00e9mie de COVID-19 a eu de graves r\u00e9percussions sur l&#039;industrie h\u00f4teli\u00e8re mondiale, r\u00e9duisant consid\u00e9rablement les taux d&#039;occupation et soulignant la n\u00e9cessit\u00e9 de faire preuve de r\u00e9silience et d&#039;adaptabilit\u00e9.  <\/p>              <\/div>\n                  <\/div>\n          <\/div>\n  <\/div>\n  <\/div>\n\n\n<div style=\"--hhtl-padding-top: 0; --hhtl-padding-bottom: 15;\" class=\"hhtl-publication-info hhtl-padding\">\n  <div>\n        <div class=\"grid grid-cols-1 md:grid-cols-5\">\n      <div style=\"--hhtl-padding-x: 6;\" class=\"md:col-span-3 hhtl-padding\">\n        <div class=\"sticky top-0\">\n          <div class=\"hhtl-animate-global-top\">\n            <p>L&rsquo;int\u00e9gration de la technologie dans les op\u00e9rations h\u00f4teli\u00e8res repr\u00e9sente une opportunit\u00e9 significative pour le secteur de surmonter les d\u00e9fis actuels et d&rsquo;en sortir renforc\u00e9. Ce rapport explore la mani\u00e8re dont la technologie peut am\u00e9liorer l&rsquo;exp\u00e9rience des clients, l&rsquo;efficacit\u00e9 op\u00e9rationnelle et la s\u00e9curit\u00e9 de l&rsquo;environnement, tant pour les clients que pour le personnel. <\/p>\n<h3><b><span data-contrast=\"auto\">L&rsquo;impact du COVID-19<\/span><\/b><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<p><span data-contrast=\"auto\">La pand\u00e9mie a entra\u00een\u00e9 une baisse significative du taux d&rsquo;occupation des h\u00f4tels dans le monde entier. Par exemple, au Canada, les taux d&rsquo;occupation ont chut\u00e9 de 58 % en f\u00e9vrier 2020 \u00e0 14 % en avril 2020, pour remonter \u00e0 25 % en juin 2020. De m\u00eame, aux \u00c9tats-Unis, les taux ont chut\u00e9 de 62 % \u00e0 25 % au cours de la m\u00eame p\u00e9riode. Cette situation souligne la n\u00e9cessit\u00e9 urgente pour les h\u00f4tels de s&rsquo;adapter aux nouvelles r\u00e9alit\u00e9s et de tirer parti de la technologie pour garantir la s\u00e9curit\u00e9 et la continuit\u00e9 des op\u00e9rations.   <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/p>\n<h3><b><span data-contrast=\"auto\">Innovations technologiques dans l&rsquo;h\u00f4tellerie et la restauration<\/span><\/b><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<p><b><span data-contrast=\"auto\">Technologie sans contact<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Kiosques d&rsquo;auto-enregistrement<\/span><\/b><span data-contrast=\"auto\">: Les h\u00f4tels mettent en place des bornes d&rsquo;enregistrement automatique similaires \u00e0 celles utilis\u00e9es dans les a\u00e9roports. Ces bornes permettent aux clients de s&rsquo;enregistrer, de valider leur pi\u00e8ce d&rsquo;identit\u00e9 et d&rsquo;obtenir l&rsquo;attribution de leur chambre sans avoir \u00e0 interagir avec le personnel. Des marques comme Hilton, Linq Hotels et Yotel ont d\u00e9j\u00e0 adopt\u00e9 cette technologie.  <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Cl\u00e9s num\u00e9riques<\/span><\/b><span data-contrast=\"auto\">: Les cl\u00e9s de chambre mobiles sont devenues monnaie courante, permettant aux clients d&rsquo;utiliser leur smartphone pour acc\u00e9der \u00e0 leur chambre. Cette technologie, utilis\u00e9e par des marques telles que Hilton et Marriott, r\u00e9duit le besoin de cl\u00e9s physiques et renforce la s\u00e9curit\u00e9. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Technologie am\u00e9lior\u00e9e dans la salle<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Contr\u00f4le des pi\u00e8ces intelligentes<\/span><\/b><span data-contrast=\"auto\">: Les h\u00f4tels int\u00e8grent des \u00e9clairages intelligents, des t\u00e9l\u00e9viseurs intelligents et des \u00e9crans d&rsquo;accueil personnalis\u00e9s pour am\u00e9liorer le confort des clients. En outre, des services bas\u00e9s sur des applications proposent la m\u00e9ditation guid\u00e9e, l&rsquo;\u00e9clairage circadien et des assistants virtuels pour am\u00e9liorer l&rsquo;exp\u00e9rience dans la chambre. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Services de restauration et de bar sans friction<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Menus et paiements par code QR<\/span><\/b><span data-contrast=\"auto\">: Les restaurants des h\u00f4tels utilisent des codes QR pour les menus num\u00e9riques et les paiements sans contact, minimisant ainsi le contact physique. Cette technologie est d\u00e9j\u00e0 utilis\u00e9e dans des \u00e9tablissements comme le restaurant Kyo de l&rsquo;h\u00f4tel Place d&rsquo;Armes \u00e0 Montr\u00e9al. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Restaurants virtuels<\/span><\/b><span data-contrast=\"auto\">: Certains h\u00f4tels adoptent le mod\u00e8le du restaurant virtuel, en se concentrant uniquement sur les services de livraison via des applications comme Uber Eats et DoorDash, ce qui permet de r\u00e9duire les frais g\u00e9n\u00e9raux et de garantir des repas sans contact.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Solutions avanc\u00e9es d&rsquo;entretien m\u00e9nager<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Robots tueurs de germes<\/span><\/b><span data-contrast=\"auto\">: Des robots comme ceux d\u00e9velopp\u00e9s par Xenex, qui \u00e9mettent une lumi\u00e8re germicide pour d\u00e9sinfecter les chambres, sont utilis\u00e9s dans des h\u00f4tels tels que le Westin Houston Medical Centre Hotel. Ces robots compl\u00e8tent l&rsquo;entretien m\u00e9nager traditionnel en assurant une d\u00e9sinfection compl\u00e8te. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Service client\u00e8le automatis\u00e9<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"1\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Robots de service<\/span><\/b><span data-contrast=\"auto\">: Les robots peuvent effectuer des t\u00e2ches simples telles que la livraison du service en chambre ou la fourniture de commodit\u00e9s, r\u00e9duisant ainsi le contact humain et augmentant l&rsquo;efficacit\u00e9 op\u00e9rationnelle. Des marques comme Yotel ont int\u00e9gr\u00e9 avec succ\u00e8s des robots dans leur mod\u00e8le de service. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Adaptations op\u00e9rationnelles et marketing<\/span><\/b><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<p><b><span data-contrast=\"auto\">Ventes et marketing<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/p>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Engagement num\u00e9rique<\/span><\/b><span data-contrast=\"auto\">: Les h\u00f4tels tirent parti des m\u00e9dias sociaux et des plateformes num\u00e9riques pour maintenir l&rsquo;engagement avec les clients. Ils utilisent notamment Twitter, Facebook, Instagram et Google My Business pour communiquer sur les mesures de s\u00e9curit\u00e9 et fid\u00e9liser leur client\u00e8le. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">R\u00e9servation en ligne<\/span><\/b><span data-contrast=\"auto\">: Le passage aux plateformes de r\u00e9servation en ligne s&rsquo;est acc\u00e9l\u00e9r\u00e9, de plus en plus de voyageurs individuels utilisant des applications mobiles et des moteurs en ligne pour effectuer leurs r\u00e9servations.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Syst\u00e8mes de gestion immobili\u00e8re<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Solutions bas\u00e9es sur l&rsquo;informatique en nuage<\/span><\/b><span data-contrast=\"auto\">: Les solutions d&rsquo;informatique en nuage comme Cloudbeds offrent un acc\u00e8s aux donn\u00e9es en temps r\u00e9el et des capacit\u00e9s de gestion \u00e0 distance, am\u00e9liorant ainsi l&rsquo;efficacit\u00e9 op\u00e9rationnelle et la flexibilit\u00e9 du personnel de l&rsquo;h\u00f4tel.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Gestion des stocks et du personnel<\/span><\/b><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Gestion num\u00e9rique des stocks<\/span><\/b><span data-contrast=\"auto\">: Les appareils mobiles peuvent \u00eatre utilis\u00e9s pour contr\u00f4ler les niveaux de stock, soumettre des bons de commande et analyser les donn\u00e9es de vente, ce qui permet de rationaliser les op\u00e9rations.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"o\" data-font=\"Courier New\" data-listid=\"2\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":1440,\"335559991\":360,\"469769226\":\"Courier New\",\"469769242\":[9675],\"469777803\":\"left\",\"469777804\":\"o\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"2\"><b><span data-contrast=\"auto\">Logiciel d&rsquo;ordonnancement<\/span><\/b><span data-contrast=\"auto\">: Les logiciels de planification automatis\u00e9s permettent de g\u00e9rer les \u00e9quipes, de contr\u00f4ler les ventes et de ma\u00eetriser les co\u00fbts de main-d&rsquo;\u0153uvre, en rempla\u00e7ant les m\u00e9thodes traditionnelles bas\u00e9es sur le papier.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"auto\">Avantages \u00e0 long terme de l&rsquo;int\u00e9gration des technologies de pointe<\/span><\/b><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/h3>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Durabilit\u00e9<\/span><\/b><span data-contrast=\"auto\">: La technologie r\u00e9duit les besoins en papier et en plastique, contribuant ainsi \u00e0 la durabilit\u00e9 environnementale. Par exemple, la technologie Digital Key de Hilton a permis de r\u00e9duire consid\u00e9rablement les d\u00e9chets plastiques. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Engagement des invit\u00e9s et des employ\u00e9s<\/span><\/b><span data-contrast=\"auto\">: L&rsquo;am\u00e9lioration de la communication num\u00e9rique permet aux h\u00f4tels d&rsquo;\u00e9tablir des relations plus \u00e9troites avec les clients et le personnel, ce qui am\u00e9liore la satisfaction et la fid\u00e9lit\u00e9.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\uf0b7\",\"469777815\":\"multilevel\"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Efficacit\u00e9 des co\u00fbts<\/span><\/b><span data-contrast=\"auto\">: Si les co\u00fbts initiaux d&rsquo;installation des nouvelles technologies peuvent \u00eatre \u00e9lev\u00e9s, les avantages \u00e0 long terme sont la r\u00e9duction des co\u00fbts op\u00e9rationnels et l&rsquo;augmentation de l&rsquo;efficacit\u00e9.<\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">L&rsquo;int\u00e9gration de la technologie dans le secteur de l&rsquo;h\u00f4tellerie ne vise pas seulement \u00e0 s&rsquo;adapter \u00e0 la pand\u00e9mie, mais aussi \u00e0 assurer une r\u00e9silience et une croissance \u00e0 long terme. En adoptant des solutions de haute technologie, les h\u00f4tels peuvent offrir \u00e0 leurs clients des exp\u00e9riences plus s\u00fbres, plus efficaces et plus attrayantes, ouvrant ainsi la voie \u00e0 un avenir plus durable et plus rentable. <\/span><span data-ccp-props=\"{\"134233117\":true,\"134233118\":true,\"201341983\":0,\"335559739\":160,\"335559740\":240}\"> <\/span><\/p>\n          <\/div>\n                          <div class=\"hhtl-animate-global-top\">\n                  <hr \/>\n                  <h3>T\u00e9l\u00e9charger le rapport<\/h3>\n                  <p>\n                    Pour obtenir des tableaux d\u00e9taill\u00e9s, des graphiques et une analyse plus approfondie, t\u00e9l\u00e9chargez le rapport complet. <a href=\"https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/09\/Industry-Report_Providing-High-Touch-Through-High-Tech.pdf\" target=\"_blank\">ici<\/a>                  <\/p>\n                <\/div>\n                      <\/div>\n      <\/div>\n      <div style=\"--hhtl-padding-x: 6;\" class=\"md:col-span-2 hhtl-padding\">\n        <div class=\"sticky top-0\">\n                        <hr class=\"hhtl-animate-global-top\" \/>\n              <div style=\"--hhtl-margin-bottom: 5;\" class=\"hhtl-margin\">\n                <h3 class=\"text-hhtl-neutral-500 hhtl-animate-global-top\">Auteur<\/h3>\n                                      <div style=\"--hhtl-margin-bottom: 2; grid-template-columns: auto minmax(0, 1fr);\" class=\"hhtl-margin grid items-center\">\n                                                      <a class=\"grid grid-cols-subgrid col-span-2 no-underline\" href=\"https:\/\/horwathhtl.com\/fr\/canada\/consultant\/peter-gaudet\/\">\n                                <div style=\"--hhtl-margin-bottom: 1.25;\" class=\"hhtl-margin hhtl-animate-global-top\">\n                                  <div style=\"--hhtl-width: 3.75; --hhtl-height: 3.75; --hhtl-margin-right: 1.25;\" class=\"hhtl-size hhtl-margin hhtl-icon-container\">\n                                    <img decoding=\"async\" src=\"https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/09\/Peter-Gaudet-3.png\" \/>\n                                  <\/div>\n                                <\/div>\n                                <div class=\"flex items-center\">\n                                  <p style=\" --hhtl-margin-bottom: 1.25;\" class=\"hhtl-margin hhtl-animate-global-top\">\n                                    <b>Peter Gaudet<\/b>\n                                    <br \/>Partner                                  <\/p>\n                                <\/div>\n                              <\/a>\n                                                                                <div class=\"col-start-2\">\n                                                                  <div style=\"--hhtl-margin-bottom: 1.25;\" class=\"flex hhtl-margin items-center hhtl-animate-global-top\">\n                                      <div style=\"--hhtl-width: 2.5; --hhtl-height: 2.5; --hhtl-margin-right: 1.25;\" class=\"hhtl-size hhtl-margin hhtl-icon-container flex items-center justify-center rounded-full bg-hhtl-neutral-50\">\n                                        <svg style=\"--hhtl-height: 1.5;\" class=\"hhtl-size hhtl-icon dark\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                          <path d=\"M14 3H2C1.73478 3 1.48043 3.10536 1.29289 3.29289C1.10536 3.48043 1 3.73478 1 4V12C1 12.2652 1.10536 12.5196 1.29289 12.7071C1.48043 12.8946 1.73478 13 2 13H14C14.2652 13 14.5196 12.8946 14.7071 12.7071C14.8946 12.5196 15 12.2652 15 12V4C15 3.73478 14.8946 3.48043 14.7071 3.29289C14.5196 3.10536 14.2652 3 14 3ZM12.9 4L8 7.39L3.1 4H12.9ZM2 12V4.455L7.715 8.41C7.7987 8.46806 7.89813 8.49918 8 8.49918C8.10187 8.49918 8.2013 8.46806 8.285 8.41L14 4.455V12H2Z\" \/>\n                                        <\/svg>\n                                      <\/div>\n                                      <p>\n                                        <a href=\"mailto:pgaudet@horwathhtl.com\">pgaudet@horwathhtl.com<\/a>\n                                      <\/p>\n                                    <\/div>\n                                                                      <div style=\"--hhtl-margin-bottom: 1.25;\" class=\"flex hhtl-margin items-center hhtl-animate-global-top\">\n                                      <div style=\"--hhtl-width: 2.5; --hhtl-height: 2.5; --hhtl-margin-right: 1.25;\" class=\"hhtl-size hhtl-margin hhtl-icon-container flex items-center justify-center rounded-full bg-hhtl-neutral-50\">\n                                        <svg style=\"--hhtl-height: 1.5;\" class=\"hhtl-size hhtl-icon dark\" viewBox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                          <path d=\"M13.0009 14.5H12.9159C3.09086 13.935 1.69586 5.645 1.50086 3.115C1.48514 2.91829 1.5084 2.72041 1.56929 2.53271C1.63019 2.345 1.72752 2.17115 1.85571 2.02113C1.98391 1.8711 2.14045 1.74784 2.31636 1.65842C2.49227 1.569 2.6841 1.51516 2.88086 1.5H5.63586C5.83614 1.49981 6.03186 1.55976 6.19767 1.67208C6.36349 1.78441 6.49175 1.94394 6.56586 2.13L7.32586 4C7.39903 4.18177 7.41719 4.38104 7.37808 4.57305C7.33897 4.76505 7.24431 4.94134 7.10586 5.08L6.04086 6.155C6.20721 7.10037 6.65995 7.97183 7.3378 8.65148C8.01566 9.33112 8.88592 9.78615 9.83086 9.955L10.9159 8.88C11.0566 8.74308 11.2345 8.65063 11.4275 8.61417C11.6204 8.57771 11.8199 8.59887 12.0009 8.675L13.8859 9.43C14.0691 9.50644 14.2255 9.63571 14.335 9.80134C14.4445 9.96696 14.5023 10.1614 14.5009 10.36V13C14.5009 13.3978 14.3428 13.7794 14.0615 14.0607C13.7802 14.342 13.3987 14.5 13.0009 14.5ZM3.00086 2.5C2.86825 2.5 2.74107 2.55268 2.6473 2.64645C2.55353 2.74022 2.50086 2.86739 2.50086 3V3.04C2.73086 6 4.20586 13 12.9709 13.5C13.0365 13.5041 13.1024 13.4951 13.1646 13.4737C13.2268 13.4522 13.2842 13.4187 13.3334 13.375C13.3827 13.3314 13.4228 13.2784 13.4515 13.2192C13.4803 13.16 13.497 13.0957 13.5009 13.03V10.36L11.6159 9.605L10.1809 11.03L9.94086 11C5.59086 10.455 5.00086 6.105 5.00086 6.06L4.97086 5.82L6.39086 4.385L5.64086 2.5H3.00086Z\" \/>\n                                        <\/svg>\n                                      <\/div>\n                                      <p>\n                                                                                <a href=\"tel:+1 514 889 1887\">+1 514 889 1887<\/a>\n                                      <\/p>\n                                    <\/div>\n                                                                      <div style=\"--hhtl-margin-bottom: 1.25;\" class=\"flex hhtl-margin items-center hhtl-animate-global-top\">\n                                      <div style=\"--hhtl-width: 2.5; 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color: #ffffff; --hhtl-padding-x: 0.75; --hhtl-padding-y: 0.25; --hhtl-margin-right: 0.75;; --hhtl-margin-bottom: 0.75;\" class=\"hhtl-padding hhtl-margin caption rounded-md cursor-pointer\">\n                                  L&rsquo;hospitalit\u00e9                                <\/div>\n                                                              <div style=\"background-color: #e5376b; color: #ffffff; --hhtl-padding-x: 0.75; --hhtl-padding-y: 0.25; --hhtl-margin-right: 0.75;; --hhtl-margin-bottom: 0.75;\" class=\"hhtl-padding hhtl-margin caption rounded-md cursor-pointer\">\n                                Industry Reports                                <\/div>\n                                                              <div style=\"background-color: #0050ad; color: #ffffff; --hhtl-padding-x: 0.75; --hhtl-padding-y: 0.25; --hhtl-margin-right: 0.75;; --hhtl-margin-bottom: 0.75\" class=\"hhtl-padding hhtl-margin caption rounded-md cursor-pointer\">\n                                Report                                <\/div>\n                                                    <\/div>\n                                  <\/div>\n                  <div style=\"--hhtl-margin-top: 4;\" class=\"hhtl-margin\">\n      <hr class=\"hhtl-animate-global-top\" \/>\n      <h3 class=\"text-hhtl-neutral-500 hhtl-animate-global-top\">Partager<\/h3>\n      <div class=\"flex\">\n                <a class=\"hhtl-animate-global-top hhtl-animate-global-delay-1\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite?title=La%20haute%20technologie%20au%20service%20de%20la%20haute%20technologie&#038;url=https:\/\/horwathhtl.com\/fr\/publication\/la-haute-technologie-au-service-de-la-haute-technologie\/\" target=\"_blank\">\n          <div style=\"--hhtl-width: 2; 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--hhtl-height: 2; --hhtl-margin-y: 0; --hhtl-margin-right: 0.625;\" class=\"bg-hhtl-neutral-500 hover:bg-hhtl-amber hhtl-size flex hhtl-margin items-center justify-center rounded-md cursor-pointer transition-colors duration-300\">\n            <svg style=\"--hhtl-height: 1.3;\" class=\"hhtl-size\" viewBox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n              <path class=\"fill-white\" d=\"M14 3H2C1.73478 3 1.48043 3.10536 1.29289 3.29289C1.10536 3.48043 1 3.73478 1 4V12C1 12.2652 1.10536 12.5196 1.29289 12.7071C1.48043 12.8946 1.73478 13 2 13H14C14.2652 13 14.5196 12.8946 14.7071 12.7071C14.8946 12.5196 15 12.2652 15 12V4C15 3.73478 14.8946 3.48043 14.7071 3.29289C14.5196 3.10536 14.2652 3 14 3ZM12.9 4L8 7.39L3.1 4H12.9ZM2 12V4.455L7.715 8.41C7.7987 8.46806 7.89813 8.49918 8 8.49918C8.10187 8.49918 8.2013 8.46806 8.285 8.41L14 4.455V12H2Z\" fill=\"#161616\"\/>\n            <\/svg>\n          <\/div>\n        <\/a>\n      <\/div>\n    <\/div>\n            <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n","protected":false},"featured_media":3963,"template":"","meta":{"_acf_changed":false},"publication-category":[],"class_list":["post-21396","publication","type-publication","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/publication\/21396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/publication"}],"about":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/types\/publication"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/media\/3963"}],"wp:attachment":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/media?parent=21396"}],"wp:term":[{"taxonomy":"publication-category","embeddable":true,"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/publication-category?post=21396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}