{"id":21355,"date":"2024-09-12T13:31:38","date_gmt":"2024-09-12T13:31:38","guid":{"rendered":"https:\/\/horwathhtl.com\/?post_type=project&#038;p=21355"},"modified":"2025-01-01T17:39:27","modified_gmt":"2025-01-01T17:39:27","slug":"services-de-pre-ouverture-pour-un-complexe-hotelier-de-luxe-relais-chateaux","status":"publish","type":"project","link":"https:\/\/horwathhtl.com\/fr\/project\/services-de-pre-ouverture-pour-un-complexe-hotelier-de-luxe-relais-chateaux\/","title":{"rendered":"Services de pr\u00e9-ouverture pour un complexe h\u00f4telier de luxe Relais &amp; Ch\u00e2teaux"},"content":{"rendered":"<div  class=\"hhtl-hero hhtl-hero-amber hhtl-hero-mirrored hhtl-hero-reverse-gradient\">\n        <div class=\"hhtl-hero-background\">\n          <div style=\"--hhtl-margin-bottom: 6;\" class=\"grid grid-cols-1 lg:grid-cols-2 lg:auto-rows-fr hhtl-margin\">\n    <div class=\"hhtl-hero-triangle-position\">\n      <div class=\"hhtl-hero-triangle-wrapper opacity-0\">\n        <div class=\"hhtl-hero-triangle-container hhtl-hero-triangle-image\">\n                          <img decoding=\"async\" src=\"https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/09\/bruno-soares-Pa8ofq11OGg-unsplash-scaled.jpg\" class=\"hhtl-hero-image-hidden\" \/>\n                <div style=\" background-image: url(https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/09\/bruno-soares-Pa8ofq11OGg-unsplash-scaled.jpg);\" class=\"hhtl-hero-image\"><\/div>\n                      <\/div>\n      <\/div>\n    <\/div>\n    <div class=\"hhtl-hero-content-container\">\n      <div class=\"hhtl-hero-content\">\n                      <h3 class=\"hhtl-hero-strapline hhtl-animate-global-top\">Exp\u00e9rience dans l&#039;h\u00f4tellerie<\/h3>\n                    <h1 style=\"\" class=\"hhtl-hero-heading hhtl-animate-global-top hhtl-animate-global-delay-1\">Services de pr\u00e9-ouverture pour un complexe h\u00f4telier de luxe Relais &amp; Ch\u00e2teaux<\/h1>\n                      <div class=\"hhtl-hero-description\">\n                <p class=\"b1 hhtl-animate-global-top hhtl-animate-global-delay-2\">Horwath a fourni des services de pr\u00e9-ouverture comprenant une \u00e9tude de march\u00e9 compl\u00e8te, l&#039;\u00e9valuation de l&#039;h\u00f4tel et des opportunit\u00e9s de marque.  <\/p>              <\/div>\n                  <\/div>\n          <\/div>\n  <\/div>\n        <\/div>\n      <\/div>\n\n\n<div style=\"--hhtl-padding-top: 0; --hhtl-padding-bottom: 15;\" class=\"hhtl-project-info hhtl-padding\">\n  <div>\n        <div class=\"grid grid-cols-1 md:grid-cols-5\">\n      <div style=\"--hhtl-padding-x: 6;\" class=\"md:col-span-3 hhtl-padding\">\n        <div class=\"sticky top-0\">\n          <div class=\"hhtl-animate-global-top\">\n            <hr>\n<h3>Port\u00e9e du projet<\/h3>\n<p>Nous avons \u00e9t\u00e9 engag\u00e9s pour fournir des services de pr\u00e9-ouverture \u00e0 un complexe h\u00f4telier de luxe cherchant \u00e0 s&rsquo;affilier \u00e0 Relais &#038; Ch\u00e2teaux. Le projet visait \u00e0 s&rsquo;assurer que la propri\u00e9t\u00e9 \u00e9tait parfaitement positionn\u00e9e pour ses d\u00e9buts, en combinant la pr\u00e9paration op\u00e9rationnelle, l&rsquo;alignement sur le march\u00e9 et l&rsquo;excellence de la marque. Notre travail a commenc\u00e9 par une planification strat\u00e9gique visant \u00e0 d\u00e9finir la proposition de valeur unique du centre de vill\u00e9giature et \u00e0 \u00e9tablir son positionnement sur le march\u00e9. Cela a impliqu\u00e9 des recherches approfondies sur la d\u00e9mographie cible, les tendances touristiques r\u00e9gionales et les normes \u00e9lev\u00e9es exig\u00e9es pour l&rsquo;adh\u00e9sion aux Relais &#038; Ch\u00e2teaux. Le r\u00e9sultat a \u00e9t\u00e9 une vision claire pour le centre de vill\u00e9giature qui a \u00e9quilibr\u00e9 son individualit\u00e9 avec l&rsquo;engagement de la marque pour le caract\u00e8re, la cuisine et l&rsquo;hospitalit\u00e9. La pr\u00e9paration op\u00e9rationnelle a \u00e9t\u00e9 l&rsquo;un des points cl\u00e9s de nos services de pr\u00e9-ouverture. Nous avons \u00e9labor\u00e9 des listes de contr\u00f4le et des calendriers complets pour garantir que tous les aspects de l&rsquo;infrastructure, du personnel et de la prestation de services du centre de vill\u00e9giature \u00e9taient align\u00e9s sur ses objectifs de lancement. Nous avons notamment apport\u00e9 notre soutien au recrutement pour les postes de direction cl\u00e9s, aux programmes de formation du personnel et \u00e0 la cr\u00e9ation de proc\u00e9dures op\u00e9rationnelles normalis\u00e9es (POS) adapt\u00e9es \u00e0 l&rsquo;h\u00f4tellerie de luxe. Pour soutenir l&rsquo;alignement de la marque, nous avons donn\u00e9 des conseils sur le d\u00e9veloppement des menus, les offres de bien-\u00eatre et les exp\u00e9riences des clients qui refl\u00e8tent \u00e0 la fois l&rsquo;authenticit\u00e9 locale de la station et l&rsquo;\u00e9thique Relais &#038; Ch\u00e2teaux. En outre, nous avons collabor\u00e9 avec l&rsquo;\u00e9quipe marketing pour cr\u00e9er une campagne de pr\u00e9-ouverture, englobant la diffusion num\u00e9rique, les engagements aupr\u00e8s de la presse et les promotions cibl\u00e9es afin de susciter l&rsquo;anticipation et la prise de conscience. Le projet a culmin\u00e9 avec une ouverture en douceur suivie d&rsquo;un lancement public tr\u00e8s r\u00e9ussi. Nos efforts ont permis de s&rsquo;assurer que le centre de vill\u00e9giature r\u00e9pondait aux normes Relais &#038; Ch\u00e2teaux d\u00e8s le premier jour, l&rsquo;\u00e9tablissant comme une destination de premier choix pour les voyageurs exigeants. En combinant une planification m\u00e9ticuleuse et une expertise pratique, nous avons fourni un soutien avant l&rsquo;ouverture qui a jet\u00e9 les bases d&rsquo;un succ\u00e8s \u00e0 long terme et a rehauss\u00e9 le profil du complexe dans le secteur de l&rsquo;h\u00f4tellerie de luxe. <\/p>\n          <\/div>\n          <div style=\"--hhtl-margin-top: 3;\" class=\"hhtl-margin hhtl-animate-global-top\">\n            <div class=\"flex flex-wrap\">\n                                    <div style=\"background-color: #54c0e8; color: #ffffff; --hhtl-padding-x: 0.75; --hhtl-padding-y: 0.25; --hhtl-margin-right: 0.75;; --hhtl-margin-bottom: 0.75;\" class=\"hhtl-padding hhtl-margin caption rounded-md cursor-pointer\">\n                        L&#039;hospitalit\u00e9                      <\/div>\n                                          <div style=\"background-color: #f5a800; color: #ffffff; --hhtl-padding-x: 0.75; --hhtl-padding-y: 0.25; --hhtl-margin-right: 0.75;; --hhtl-margin-bottom: 0.75;\" class=\"hhtl-padding hhtl-margin caption rounded-md cursor-pointer\">\n                        Soutien op\u00e9rationnel                      <\/div>\n                                          <div style=\"background-color: #e5376b; color: #ffffff; --hhtl-padding-x: 0.75; --hhtl-padding-y: 0.25; --hhtl-margin-right: 0.75;; --hhtl-margin-bottom: 0.75;\" class=\"hhtl-padding hhtl-margin caption rounded-md cursor-pointer\">\n                      Actifs                      <\/div>\n                                <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div style=\"--hhtl-padding-x: 6;\" class=\"md:col-span-2 hhtl-padding\">\n        <div class=\"sticky top-0\">\n          <div class=\"hhtl-animate-global-top\">\n            <hr \/>\n            <h3>Localisation du projet<\/h3>\n            <p>Sainte-Agathe-des-Monts, Canada<\/p>          <\/div>\n                    <div class=\"hhtl-animate-global-top\">\n                                <div style=\"--hhtl-margin-top: 4\" class=\"hhtl-margin\">\n                      <hr \/>\n                      <h3>Montr\u00e9al Bureau<\/h3>\n                                                  <div style=\"--hhtl-margin-top: 1.25; --hhtl-margin-bottom: 1.25;\" class=\"flex hhtl-margin items-center\">\n                              <div style=\"--hhtl-width: 2.5; --hhtl-height: 2.5; --hhtl-margin-right: 1.25;\" class=\"hhtl-size hhtl-margin hhtl-icon-container\">\n                                                                <img decoding=\"async\" src=\"https:\/\/horwathhtl.com\/wp-content\/uploads\/2024\/08\/paulo-di-pietrantonio.png\" \/>\n                              <\/div>\n                              <p>\n                                Paolo DiPietrantonio                              <\/p>\n                            <\/div>\n                                                      <div style=\"--hhtl-margin-bottom: 1.25;\" class=\"flex hhtl-margin items-center\">\n                              <div style=\"--hhtl-width: 2.5; --hhtl-height: 2.5; --hhtl-margin-right: 1.25;\" class=\"hhtl-size hhtl-margin hhtl-icon-container flex items-center justify-center rounded-full bg-hhtl-neutral-50\">\n                                <svg style=\"--hhtl-height: 1.5;\" class=\"hhtl-size hhtl-icon dark\" viewBox=\"0 0 16 16\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                  <path d=\"M14 3H2C1.73478 3 1.48043 3.10536 1.29289 3.29289C1.10536 3.48043 1 3.73478 1 4V12C1 12.2652 1.10536 12.5196 1.29289 12.7071C1.48043 12.8946 1.73478 13 2 13H14C14.2652 13 14.5196 12.8946 14.7071 12.7071C14.8946 12.5196 15 12.2652 15 12V4C15 3.73478 14.8946 3.48043 14.7071 3.29289C14.5196 3.10536 14.2652 3 14 3ZM12.9 4L8 7.39L3.1 4H12.9ZM2 12V4.455L7.715 8.41C7.7987 8.46806 7.89813 8.49918 8 8.49918C8.10187 8.49918 8.2013 8.46806 8.285 8.41L14 4.455V12H2Z\" \/>\n                                <\/svg>\n                              <\/div>\n                              <p>\n                                <a href=\"mailto:pdipietrantonio@horwathhtl.com\">pdipietrantonio@horwathhtl.com<\/a>\n                              <\/p>\n                            <\/div>\n                                                      <div style=\"--hhtl-margin-bottom: 1.25;\" class=\"flex hhtl-margin items-center\">\n                              <div style=\"--hhtl-width: 2.5; --hhtl-height: 2.5; --hhtl-margin-right: 1.25;\" class=\"hhtl-size hhtl-margin hhtl-icon-container flex items-center justify-center rounded-full bg-hhtl-neutral-50\">\n                                <svg style=\"--hhtl-height: 1.5;\" class=\"hhtl-size hhtl-icon dark\" viewBox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                  <path d=\"M13.0009 14.5H12.9159C3.09086 13.935 1.69586 5.645 1.50086 3.115C1.48514 2.91829 1.5084 2.72041 1.56929 2.53271C1.63019 2.345 1.72752 2.17115 1.85571 2.02113C1.98391 1.8711 2.14045 1.74784 2.31636 1.65842C2.49227 1.569 2.6841 1.51516 2.88086 1.5H5.63586C5.83614 1.49981 6.03186 1.55976 6.19767 1.67208C6.36349 1.78441 6.49175 1.94394 6.56586 2.13L7.32586 4C7.39903 4.18177 7.41719 4.38104 7.37808 4.57305C7.33897 4.76505 7.24431 4.94134 7.10586 5.08L6.04086 6.155C6.20721 7.10037 6.65995 7.97183 7.3378 8.65148C8.01566 9.33112 8.88592 9.78615 9.83086 9.955L10.9159 8.88C11.0566 8.74308 11.2345 8.65063 11.4275 8.61417C11.6204 8.57771 11.8199 8.59887 12.0009 8.675L13.8859 9.43C14.0691 9.50644 14.2255 9.63571 14.335 9.80134C14.4445 9.96696 14.5023 10.1614 14.5009 10.36V13C14.5009 13.3978 14.3428 13.7794 14.0615 14.0607C13.7802 14.342 13.3987 14.5 13.0009 14.5ZM3.00086 2.5C2.86825 2.5 2.74107 2.55268 2.6473 2.64645C2.55353 2.74022 2.50086 2.86739 2.50086 3V3.04C2.73086 6 4.20586 13 12.9709 13.5C13.0365 13.5041 13.1024 13.4951 13.1646 13.4737C13.2268 13.4522 13.2842 13.4187 13.3334 13.375C13.3827 13.3314 13.4228 13.2784 13.4515 13.2192C13.4803 13.16 13.497 13.0957 13.5009 13.03V10.36L11.6159 9.605L10.1809 11.03L9.94086 11C5.59086 10.455 5.00086 6.105 5.00086 6.06L4.97086 5.82L6.39086 4.385L5.64086 2.5H3.00086Z\" \/>\n                                <\/svg>\n                              <\/div>\n                              <p>\n                                <a href=\"tel:+1 514 262 1089\">+1 514 262 1089<\/a>\n                              <\/p>\n                            <\/div>\n                                                        <p style=\"--hhtl-margin-top: 4;\" class=\"hhtl-margin\"><a href=\"https:\/\/horwathhtl.com\/fr\/office\/canada\/\">Canada bureau<\/a><\/p>\n                                                <\/div>\n                      <div style=\"--hhtl-margin-top: 4;\" class=\"hhtl-margin\">\n      <hr class=\"hhtl-animate-global-top\" \/>\n      <h3 class=\"text-hhtl-neutral-500 hhtl-animate-global-top\">Partager<\/h3>\n      <div class=\"flex\">\n                <a class=\"hhtl-animate-global-top hhtl-animate-global-delay-1\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite?title=Services%20de%20pr%C3%A9-ouverture%20pour%20un%20complexe%20h%C3%B4telier%20de%20luxe%20Relais%20and%20Ch%C3%A2teaux&#038;url=https:\/\/horwathhtl.com\/fr\/project\/services-de-pre-ouverture-pour-un-complexe-hotelier-de-luxe-relais-chateaux\/\" target=\"_blank\">\n          <div style=\"--hhtl-width: 2; 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--hhtl-height: 2; --hhtl-margin-y: 0; --hhtl-margin-right: 0.625;\" class=\"bg-hhtl-neutral-500 hover:bg-hhtl-amber hhtl-size flex hhtl-margin items-center justify-center rounded-md cursor-pointer transition-colors duration-300\">\n            <svg style=\"--hhtl-height: 1.3;\" class=\"hhtl-size\" viewBox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n              <path class=\"fill-white\" d=\"M14 3H2C1.73478 3 1.48043 3.10536 1.29289 3.29289C1.10536 3.48043 1 3.73478 1 4V12C1 12.2652 1.10536 12.5196 1.29289 12.7071C1.48043 12.8946 1.73478 13 2 13H14C14.2652 13 14.5196 12.8946 14.7071 12.7071C14.8946 12.5196 15 12.2652 15 12V4C15 3.73478 14.8946 3.48043 14.7071 3.29289C14.5196 3.10536 14.2652 3 14 3ZM12.9 4L8 7.39L3.1 4H12.9ZM2 12V4.455L7.715 8.41C7.7987 8.46806 7.89813 8.49918 8 8.49918C8.10187 8.49918 8.2013 8.46806 8.285 8.41L14 4.455V12H2Z\" fill=\"#161616\"\/>\n            <\/svg>\n          <\/div>\n        <\/a>\n      <\/div>\n    <\/div>\n              <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<\/div>","protected":false},"featured_media":13600,"template":"","meta":{"_acf_changed":false},"country":[],"class_list":["post-21355","project","type-project","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/project\/21355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/project"}],"about":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/types\/project"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/media\/13600"}],"wp:attachment":[{"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/media?parent=21355"}],"wp:term":[{"taxonomy":"country","embeddable":true,"href":"https:\/\/horwathhtl.com\/fr\/wp-json\/wp\/v2\/country?post=21355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}