Singita Sabi Sands, Mpumalanga

Office: Horwath HTL South Africa

Scope of Work:
Standard Operating Policies and Procedures

Description of project:
Horwath HTL (South Africa) was commissioned to design and development operating policies and procedures that embodied Singita’s operating standards as they pertain to the operations of luxury game reserves. Standard Operating Policies and Procedures were developed in respect of the following operational departments: Administration, Gift Shop, Guiding, Health Spa, Housekeeping, Human Resources, Kitchen, Lodges, Private Camp, Reservations, and Wine Boutique.